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Terms: If you elect to pay via an available Easy Payment plan option, the full payment price will be charged in the applicable number of installments. The first payment (plus any applicable shipping and tax on the total purchase price), will be charged at the time the order is placed. Thereafter, your account will be charged each month for the remaining number of payments of the plan you selected, with 0% APR and no interest charged from Rosetta Stone. The table reflects base price for the purchase of a single item with no other taxes, discounts or promotions applied. Payment totals will vary when purchasing more than one item, and additional offers may not apply. The Payment Plan option is available for orders containing online subscriptions. Requires a valid U.S. billing address, See Purchase Terms for additional details. Questions? please call us toll-free at 1.800.ROSETTA
The 3-Pay Plan is available for TOTALe Online and select Version 4 CD-ROM and Version 4 Download sets for customers with a billing address in the United States or Canada. For more details, see our complete Purchase Terms.
Whether your Online Subscription came from a trial or full subscription, there are several options available for you to extend it. Renewal options are available in the My Account section when you sign in.
Homeschool products are also eligible for the 3-Pay Easy-Payment Plan. Read more for details about the different options available.
If you purchase our Rosetta Stone® Personal Edition or Homeschool Edition products (including Online, Download, and/or CD-ROM products) via RosettaStone.com or telephone, you are entitled to a no-risk, money-back guarantee. You can return the product within 30 days. See the full details.
Please contact our Institutional Sales Team at 800.811.2755 or email us and a representative will be in contact with you.
When you purchase our Rosetta Stone Language Learning CD or Download, it includes a 3 month trial of access to our Online Subscription services for one user: Games & Activities, Live Tutoring, and access to our mobile apps. The free trial begins with product activation. To use the free trial, you will need to activate your program within 6 months of purchase or the trial is no longer valid. You can purchase an online subscription within the product for additional learners or to continue with the online features after the free trial has ended.
Rosetta Stone offers various delivery methods to customers inside the United States:
Standard Shipping Methods
USPS First-class Priority Mail: This option is only available and required for packages shipped to APO/FPO and PO Box addresses and takes an average 7-10 business days for delivery.
Domestic U.S. Ground (UPS):U.S. Ground takes an average 7-10 business days for delivery.
Expedited Shipping Methods
Domestic U.S. 2-Day: Delivered in 2-3 business days.
Domestic U.S. Next Day: Delivered in 1-2 business days.
** Processing can take 1-2 business days from the time that your order is placed. Once this is completed the shipping method you chose will take effect.
** Saturday and Sunday are not viewed as standard delivery/transit days.
All orders are processed in the order in which they are received.
Yes. All shipping to APO/FPO addresses must be sent by USPS First-class Priority Mail, as we do not provide any expedited shipping to APO/FPO addresses.
When entering the shipping address information, please place the APO or FPO in the city field, the 2 letter designation (AE, AP, etc.) in the state field, and the numbers go in the zip code field.
Unfortunately, we have no control on the delivery or package tracking as it is controlled by military postal service. Please remember that delivery to some parts of the world may require longer delivery times (up to 4-6 weeks).
Domestic U.S. Ground is shipped by UPS.
Yes. All shipping to PO Box addresses must be sent by USPS First-class Priority Mail, as we do not provide any expedited shipping to PO Box addresses.
Rosetta Stone offers 2 delivery methods to customers outside the United States:
International Airmail: International Airmail takes approximately 4-6 weeks. Canadian shipments take an average of 4-6 weeks.
International Courier (UPS): International Courier takes approximately 1-2 weeks. Canadian shipments take an average of 3-5 business days.
A signature is required for International Courier deliveries only. No signature is required for International Airmail deliveries.
Customs, duties, and import fees may apply if your order is shipped to a destination outside the United States. Please contact your local authorities with questions about applicable charges.
Have more questions? Call us 24 hours a day, 7 days a week: 1.800.ROSETTA
A: Rosetta Stone Lexia Reading is a version of Lexia Reading Core5™. Core5 was developed by Lexia Learning Systems, a Rosetta Stone Company.
A. No, Lexia will never disclose any portion of your data without your prior written permission, unless required by law or court order.
A. Physical and electronic access to the production database environment is strictly controlled and all access is logged and monitored. Customers cannot access data except through the web application where strict security is maintained. Backups of data are encrypted and stored in secure locations.
A. Data transferred from our systems to yours are encrypted using SSL to insure confidentiality and integrity. All tape backups are encrypted and tapes are destroyed at the end of their useful life.
A. Within the application, only users to whom you grant a valid username and password can see your data.
A: This program is browser based and will require an internet connection.
For TOTALe Online, you can start immediately after you receive our confirmation email, typically within 5 minutes after completing the checkout process. For TOTALe CD-ROM, you can get started once you receive the product and go through a quick set-up. Please access the online features once you set up your TOTALe CD-ROM product.
It will take about 40–50 hours to complete the content in each level. In addition, for the duration of your online services, you'll enjoy access to two live online sessions per month, as well as access to an online language-learning community, to practice and refine your skills. Remember, each learner is different; some will use the program on a daily basis, while others will log in less frequently. The more you use the Rosetta Stone® solution, the more quickly you'll learn your new language.
For further details on TOTALe systems and support, please visit http://www.rosettastone.com/global/support/system-requirements
I have a question not answered here. Call us at (877) 260-4289 to get personalized service right away.